PUDO delivery

Bring - PUDO delivery

What is Bring and does pick up and drop off (PUDO) mean?

Bring is a Nordic logistics and parcel delivery company active in Sweden, Norway, Denmark, and Finland. It provides home delivery as well as Pick Up and Drop Off (PUDO) services, allowing customers to collect or return parcels at lockers or partner stores.

PUDO locations are designated sites where consumers can pick up deliveries or drop off items for return. These are typically secure lockers accessed by PIN codes or local retail partners offering collection and return services.

Why redirect to PUDO?

By delivering to a broad network of pick-up locations, carriers can batch orders, shorten delivery times, and keep parcels secure until collection.

    For consumers, this means:

  • Faster average delivery compared to home drop-off

  • Convenient collection points on daily routes - near home, school, or grocery stores

  • Improved security - parcels aren't left outside, exposed to weather or theft

This pick-up and drop-off model provides customers with a reliable balance of speed, convenience, and peace of mind.

Changes brought by Bring PUDO Delivery in Sweden:

  • Parcel Collection

    Consumers can collect their parcels by presenting a notification/pickup code and a valid ID or using a QR code from the Bring app or web interface. Another person may collect the parcel using the QR code or by presenting both their own and the recipient's ID.

  • Designated Pick-Up Points

    Parcels will redirect to specific pick-up locations instead of being delivered to the consumer's home address. Bring will assign a particular pick-up point for each parcel based on the consumer's home address zip code and street name.

  • Customer Notifications

    Bring notifies customers about their assigned pick-up point via email, SMS, and the Bring app.

    When selecting PUDO shipping, we recommend to require and validate the consumer's email and phone number. Bring uses these to send pickup codes and tracking.

    Customers can also track parcels directly in the Bring app by entering their tracking number. This keeps them informed about parcel status and pick-up location in real time.

  • Uncollected Parcels

    If the parcel is not collected within 7 days, it will be returned to vidaXL.

  • Option for Home Delivery

    Currently customers cannot switch an assigned PUDO to home delivery via the Bring app. We will update this page when Bring restores that functionality.

Changes brought by Bring PUDO Delivery in Norway

  • Designated Pick-Up Points

    Parcels will redirect to specific pick-up locations instead of being delivered to the consumer's home address. Bring will assign a particular pick-up point for each parcel based on the consumer's home address zip code and street name.

  • Customer Notifications

    Bring notifies customers about their assigned pick-up point via email, SMS, and the Bring app.

    When selecting PUDO shipping, we recommend to require and validate the consumer's email and phone number. Bring uses these to send pickup codes and tracking.

    Customers can also track parcels directly in the Bring app by entering their tracking number. This keeps them informed about parcel status and pick-up location in real time.

  • Option for Home Delivery

    Consumers who prefer home delivery can switch from PUDO to Home Delivery via the Bring app. Any additional costs incurred from changing the delivery service will be directly billed to the customer.